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Returns & Exchanges
At Fellow, we want you to love every brew. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.
1
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Carefully pack your items in their original packaging to ensure they are protected during transit and include all manuals and accessories.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
4
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing